Privacy Policy
Last Updated: July 13, 2025
Dolina Trade Ltd. (hereinafter: "the Company" or "we") respects the privacy of users on our website (hereinafter: "the Site"). This Privacy Policy describes how we collect, use, protect, and share personal information you provide to us through the Site. This policy applies to all use of the Site and to any personal information collected from you.
We operate in accordance with the Protection of Privacy Law, 5741-1981, and its regulations, as well as the guidelines of the Israeli Privacy Protection Authority. Use of the Site indicates your consent to this policy. If you do not agree to the terms, please do not use the Site.
1. What Information Do We Collect?
The Site does not require the provision of personal information as a condition for its use, except in cases where you choose to leave details via a contact form or similar tool. In such cases, we may collect the following details:
- First name and last name
- Phone number
- Email address
We do not collect sensitive information such as payment details, medical information, or any other information beyond what is specified.
Additionally, we may automatically collect non-personal information, such as IP address, browser type, access times, and viewed page numbers, using standard tools like cookies or analytics tools (such as Google Analytics), for the purpose of improving the Site and our services.
2. How Do We Collect the Information?
Personal information is collected only when you provide it voluntarily, for example:
- When filling out a contact form to leave details.
- When sending an email or other inquiry through the Site.
Предоставление информации зависит от вашего согласия и желания и не вытекает из какого-либо юридического обязательства.
3. How Do We Use the Information?
We use the personal information you provided for the following purposes:
- To contact you regarding your inquiry or questions.
- To send updates, marketing information, or offers related to our food import products, only if you have given explicit consent for this.
- To improve our services and analyze Site usage (using anonymous and aggregated information).
We do not use the information for other purposes without your consent.
4. Sharing Information with Third Parties
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- With external service providers (such as website hosting companies or analytics tools) that assist us in operating the Site, subject to their commitment to confidentiality and privacy.
- If required by law, court order, or competent authority.
- In the event of a merger, sale, or transfer of the Company's assets.
In any case of sharing, we require third parties to protect the information in accordance with high standards.
5. Information Security
We take reasonable and accepted measures to protect personal information from loss, theft, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute protection.
The information is stored in secure databases in Israel or in countries that provide an adequate level of protection according to law.
6. Your Rights Regarding Personal Information
In accordance with the Protection of Privacy Law, you have rights regarding your personal information, including:
- The right to review the information.
- The right to correct or update incorrect information.
- The right to request deletion of the information (subject to legal limitations).
- The right to object to the use of information for marketing purposes.
To exercise these rights, contact us at the email address or phone number listed at the end of this policy. We will handle your request as soon as possible, free of charge (unless the request is particularly complex).
7. Use of Cookies
The Site may use cookies to improve the user experience. You can change your browser settings to refuse cookies, but this may affect the Site's functionality.
8. Changes to the Privacy Policy
We reserve the right to update this policy from time to time. Material changes will be published on the Site, and the update date will be noted at the top of the document. It is recommended to check the policy periodically.
9. Contact Us
If you have questions or requests regarding this policy or your personal information, contact us:
- Email: food@dolina.co.il
- Phone: +97246881245
- Address: Bareket 10, Caesarea Industrial Park
Dolina Trade Ltd. is committed to protecting your privacy. Thank you for your trust!
